Many parents feel frustrated when their child seems to ignore instructions. Whether it’s a young child absorbed in play or a teenager who appears to tune out completely, these moments can easily turn into repeated reminders, raised voices, or power struggles. Yet children often struggle to respond not because they refuse to cooperate, but because of developmental, emotional, or attention-related factors. Psychologist, Ho Shee Wai, shares how understanding what may be happening beneath the surface can help parents respond in ways that encourage cooperation while strengthening the parent-child relationship.

Parents play a powerful role in shaping their children’s emotional intelligence. When children feel safe expressing their emotions, they develop stronger resilience, empathy, and communication skills. Counsellor & Parenting Coach, Paula Brunning, explores how “safe space responses” help children understand and regulate their emotions, strengthening both their wellbeing and family relationships.

Many people come to counselling not because something dramatic has happened, but because life feels quietly overwhelming. Stress lingers, emotions feel hard to manage, and it becomes difficult to name what’s really going on inside. Emotional intelligence offers a way to understand and work with these inner experiences — and can be a powerful missing piece in healing. Counsellor, Paula Brunning, explores how emotional intelligence can support healing and lasting change.